Privacy Policy

This website (sgvroofs.com) is operated by SGV Roofs. SGV Roofs is a local roofing information and connection platform serving homeowners in the San Gabriel Valley. SGV Roofs is not a licensed roofing contractor and does not perform roofing work directly. Roofing services such as inspections, repairs, replacements, and installations are performed by independent licensed roofing contractors.

When you submit a form on this website, we may collect the following information:

• Name
• Phone number
• Email address
• Property address and ZIP code
• Project type, timeline, and any details you provide
• The TCPA consent you provide when submitting the form

We may also automatically collect standard web analytics data (pages visited, referring source, device type, approximate location) using cookies and tools such as Google Analytics and the Meta Pixel.

We use the information you provide to:

• Respond to your inquiry
• Connect you with one or more independent licensed roofing contractors serving your area
• Send service-related communications by phone, SMS, or email
• Improve our website and marketing
• Comply with legal obligations

When you submit a form requesting roofing services, your information will be shared with one or more independent licensed roofing contractors that serve the San Gabriel Valley so they can follow up with you directly.

We may also share information with service providers who help us operate the website (for example, our CRM and form processing vendors), and where required by law.

We do not sell your personal information to third parties, and we do not share your mobile phone number or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes. See Section 5 for details on how SMS opt-in data is handled.

By submitting a form on this website, or by submitting your phone number through the chat widget on this website, you consent to receive calls and SMS text messages from SGV Roofs (operated by Caesar Cruz) and the licensed roofing contractor(s) we connect you with, at the phone number you provide, including messages sent using automated technology. Messages are informational and transactional in nature (for example, confirming receipt of your inquiry, scheduling an inspection, or following up on service status).

Consent is not a condition of any purchase. Message and data rates may apply. Message frequency varies. Reply STOP to unsubscribe from text messages, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who help us provide the service you requested — such as the independent licensed roofing contractors who follow up on your inquiry, and the customer service and CRM vendors who help us operate the website — is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We use cookies and similar technologies (including Google Analytics and the Meta Pixel) to understand how visitors use our site and to measure the effectiveness of our marketing. You can control cookies through your browser settings.

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we have about you, the right to request deletion, the right to correct inaccurate information, and the right to opt out of the sale or sharing of your personal information.

To exercise any of these rights, contact us at info@sgvroofs.com.

We use reasonable administrative and technical safeguards to protect the information you submit. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our website is not directed to children under 13, and we do not knowingly collect information from children under 13.

We may update this Privacy Policy from time to time. The "Effective Date" at the top of this page reflects the most recent update.

Questions about this Privacy Policy or how your information is used? Contact us at info@sgvroofs.com.